Contact Us
VELUNES Customer Care
Whether you have a question about a product, need help with an order, or simply want to get in touch, our customer support team is here to assist.
Get in Touch
We're here when you need us.
For the fastest assistance, please include your order number when contacting us about an existing purchase.
9:00 AM - 6:00 PM (EST)
Contacting us about an order?
Please include your order number, the email address used at checkout, and a brief description of your question so our team can review your request more efficiently.
Send a Message
How can we help?
Complete the form below and provide as much relevant information as possible.
How We Can Help
Support for every stage of your order.
From choosing the right piece to resolving a delivery question, we're here to make your VELUNES experience as straightforward as possible.
Product Questions
Need help understanding a product, styling detail, specification, finish, or available option? Send us your question and the product name whenever possible.
Order & Delivery
For order status, shipping, tracking, or delivery questions, include your order number so we can identify the relevant purchase more efficiently.
Returns & Issues
If an item arrives damaged, defective, or incorrect, contact us promptly and include clear photographs where applicable to help our team review the issue.
Company Details
Company Information
VELUNES is operated by the company listed below. Customer service questions should be directed to our support team using the contact information provided on this page.
VELUNES
Thoughtful support for a considered home.
Thank you for choosing VELUNES. We appreciate every customer inquiry and aim to provide clear, helpful support throughout your shopping experience.